Before we start on how to become a noted Banker, let’s start with the different types. There are three types of bankers available in the financial market.
1. Personal Bankers
2. Commercial Bankers
3. Investment bankers
The roles and responsibilities of these are different, though they all work for the financial needs of their clients.
A Personal Banker is employed in a bank or another financial institution. They help customers to manage their money and find correct solutions for their financial needs. Personal bankers have a strong knowledge of types of services that their financial institution offers. They spend the most of their time on working with banking software, talk to customers in person as well as on the phone, solving customer issues, explaining products to them and assisting customers with other banking needs.
A Commercial Banker provides services such as accepting deposits, making business loans and offering basic investment products. They also refer to a bank, or a division of a large bank, which more specifically deals with deposits and loan services provided to corporations or large/mid-sized business. The basic role of commercial banks is to provide financial services to customers and business, ensuring economic and social stability and capable growth of the economy.
An Investment Banker works for a large bank’s division that is involved with investment activities. That can be for private companies, governments or other entities.
Investment bankers may also provide other services to their customers such as mergers and contract advice, or advice on banking transactions. They may provide support services such as market making, trading of derivatives and equity securities too.
Three essential requirements for becoming a successful banker are:
1. Education Requirements
2. Learn skills in banking products and services
3. Keep Improve your knowledge of the products and services.
1. Education Requirements:
Banking jobs require at least a bachelor degree. You should be passed with subjects like economics, finance, business, accounting or business administration. However, some banks also promote experienced loan or investment representatives into these roles even if these individuals have not completed college degrees.
2. Learn skills in banking products and services:
The Basic requirement is to know the accounts, credit/debits cards, and other products the bank offers. Then you should learn to interact with customers and understand their personal needs what he/she is looking for. After listing up their situation and needs, you should be able to offer the services and products that will be most useful to them, rather than trying to sell them on something that they are not interested in. Apart from all this, you must be kept in mind the goals and needs.
You must be a good listener and a good learner as your goal is to listen and judge your customer and solve his/her needs and generate sales. A single mistake or misunderstanding or a technical error can lead to negative impacts on the customer. So, you must be confident in what you know and what you are explaining to your customers/clients.
3. Keep Improving your knowledge of products and services:
Not only know bank products but also know the other bank’s services, products and how it works so that they can keep up-to-date with ongoing financial market strategies. Providing out of date information can lead to negative effects on clients as well as banks. As clients are increasingly dealing with more than one banks, bankers must continuously upgrade their knowledge and skills so that they can keep up with competitors.
Learn ways to adapt certain accounts and credit cards to meet their client’s needs. They have a comprehensive knowledge of salesmanship as well as knowledge of negotiations with their clients and adapt them to accept your advice.
Offer alternative products when their products do not meet the client’s requirements. A banker should able to explain the pros and cons of each product they are explaining to there clients.
A prominent banker should be honest, a good listener, attentive, professional, approachable, creative, he/she able to recognize their personal improvements areas and should stay active in their banking community.